Business Journalism & Globalization: Changing Quarterly Relationships
Thoughts on the relationships formed among the news, the newsmakers and the news gatherers.
Monday, April 30, 2007
Friday, December 01, 2006
Blog Reflection: Thoughts on the Experience
The purpose of this blog has been to serve as a depository of thoughtful ideas on current trends in journalism. New to the profession as an academic discipline, the first entries reflect my mild hesitance to claim authority in the field. As the duration of the course moved along, I became more comfortable both with asserting my knowledge as well as in the skill of communicating my analyses in an online environment. I was thankful for the few restrictions I had to contend with when choosing a topic for each assignment of the class, but I was concerned about adopting an appropriate blog writing style. I have striven to follow the scholarly template the course instructor, Dr. Geoffrey Middlebrook, prescribed. As persons privileged to an exceptional education, Dr. Middlebrook stressed the need for students to make their thoughts available publicly. His idealistic view of the online environment is one which dictates that web postings should be argumentations based on informed opinions rather than incomplete, unreferenced ramblings. I have thoroughly enjoyed writing in this context.
A self-critical summation of my work this semester leaves me with some successes and also with certain moments of ineptness. I will begin with the points make this blog strong. Perhaps the most appealing aspect of writing for this course has been the investigative stimulation some of the essay topics prompted. I am especially referencing the post entitled, “Maria Bartiromo: An Advocacy Statement for Her USC Honorary Degree,” where I raised issue with some of the university’s previous award recipients based on information I had researched. Although the intention of this blog was not to carve a niche into the blogosphere community, I am proud that another blogger deemed the required commentary I made on his site relevant enough for reciprocal feedback.
In terms of my efforts’ inadequacies, the most serious is my online writing style. In general, my writing is not conducive to suiting the tastes of online readers, who want succinct sentences. Many of the paragraphs of my posts are lengthy. Accompanying them are extensive sentences and complex ideas. With revision, some of these mistakes have been corrected. Without the constructs of the course and minimum word count mandates, I believe my adaptation to web publishing will continue to improve. Perhaps then I will make an impression on the online community.
Saturday, October 28, 2006
Maria Bartiromo: An Advocacy Statement for Her USC Honorary Degree
At the close of each academic term, universities across the world present members of their graduating classes with the degree for which their coursework has qualified them. During commencement ceremonies, others who have not gone through degree programs are also recognized by the university: recipients of honorary degrees. Bestowed upon individuals of various backgrounds and accomplishments, the practice of awarding honorary degrees is entwined in higher education and dates far back into its history. A former president of Dartmouth College, James Freedman, wrote in his book, Liberal Education and the Public Interest, that honorary degrees allow “a university [to make] an explicit statement to its students and the world about the qualities of character and attainment it admires most” (117). Like most universities, the University of Southern California engages itself annually in the custom. According to its website, USC’s purpose of bestowing such degrees is to “honor individuals who have distinguished themselves through extraordinary achievements in scholarship, the professions, or other creative activities, whether or not they are widely known by the general public.” Among the candidates for the honor this year should be business journalist Maria Bartiromo. Working in financial news for almost two decades, the excellence of Bartiromo’s reportage has earned her distinction beyond the scope of her job as a broadcast reporter for CNBC. Her reporting style has helped shape current coverage of business news in her immediate field and has also permeated into general journalism. In addition to her role as a leading contributor for today’s news format, Bartiromo deserves to be recognized at USC as a Doctor of Laws for her efforts to help the public. She synthesizes the often complicated numbers and presents the business issues she uncovers in ways that enables the individual investor to have access to the same caliber of information as major stock brokers.
Even in the recent past, USC has compromised the proclamations of its honorary degree criteria and its character by awarding such degrees to persons that were, at best, minimally qualified. In the last six years, the university’s website details 27 instances that such degrees were presented. The institution's decision to honor only four or five, sometimes even only two, persons indicates that there are few individuals it deemed worthy of the prestige of a doctoral level degree. The thought that the university regards degrees so preciously is soothing, but further examination of these individuals raises questions of whether or not they should have been awarded. Of the degrees given since 2000, seven were given to trustees or trustees’ spouses, three to high-ranking USC professionals, two to politicians in office at the time, and one to a generous donor. Freedman admits that universities have strayed from honoring individual achievements and have instead turned to their “desires to flatter generous donors and prospective benefactors to whom more relaxed standards…are typically applied” (126). Donors have been integral supports in USC's drive to become a leading national university; honoring these donors with degrees is one way in which administrators can ensure future funding. Although this process does facilitate considerable donations, it is still reprehensible that almost 50 percent of the 27 degrees were given because of the university's self-serving motivations. Current students, alumni and others should be outraged. In its Code of Ethics, which has been adopted by the trustees – including six of whom were recently honored – the university states, “We promptly and openly identify and disclose conflicts of interest on the part of…the institution as a whole.” Trustee recipients of the award are denoted, but the document does not explicitly state that Elaine Leventhal, a 2000 honorary degree holder, is the wife of trustee Kenneth Leventhal or that both the Leventhals and Andrew Viterbi, Robert Zemeckis, and Wallis Annenberg - others honored similarly by the university - donated enough money to have campus buildings named after them.
While the university, as a private institution, is free to honor whomever it wants for whatever reasons it decides, members of the Honorary Degree Committee need to realize that presenting so many degrees to individuals that have financial and political connections to USC welcomes scrutiny. The university goes on in the Code of Ethics to say that it will “take appropriate steps to either eliminate such conflicts [of interest] or insure that they do not compromise the integrity of the individuals involved…” Although it would not be reasonable to expect the university to strip honorary degrees from its closest affiliates, the degree-granting committee should take less direction from the university’s administration and draw more upon other sources for recommendations. Since the committee is comprised largely of faculty members of various fields, the members’ colleagues and others they are acquainted with in academia would serve as excellent degree candidates. Interest groups made up of students, alumni and faculty members not represented by the committee would also generate appropriately qualified nominees. A coalition of these groups’ strong voices and the committee's support would effectively find the candidates the university claims it wishes to honor. In addition to consulting with interests on campus, the selection committee would do well to desist from honoring individuals that fit only the “Doctor of Humane Letters” designation, which generalizes candidates' accomplishments, denoting them an "outstanding citizen." The university should return to the practice of honoring persons in recognition of distinctions in science, literature, music, fine arts, and divinity, as well as award candidates of the laws category, which acknowledges persons that engage in outstanding public service.
The selection of Bartiromo for a degree would help alleviate the university’s propensity for abusing the tradition of awarding honorary degrees. There are many reasons for her candidacy. Beginning with professional esteem, Bartiromo is a model that many journalists should follow. Especially in the field of business journalism where journalists face practices that companies use in the intent to sway coverage in their favor, it can be difficult to maintain an ethical stance. Not only has Bartiromo managed to keep away from the temptations that have assuredly presented themselves in the course of her career working for major news outlets, but she has positioned herself as a leader in reporting on the financial markets. She had been employed by CNN Business News since she graduated from New York University as a journalism major and economics minor. Now reporting for CNBC, MSNBC and NBC’s Today Show, she has continued to work for leading organizations. The excellence of her hard-hitting accounts has also propelled Bartiromo into the competing realm of print journalism: she writes regular columns on money and finance for Reader’s Digest Magazine and Business Week.
Part of what keeps Bartiromo in the public spotlight has nothing to do with her reporting skills or substantial knowledge of the markets; some attribution of her status is due to good looks. Dubbed the “Money Honey” and “Econo Babe” by market players and fans, Bartiromo’s career arguably took off not when she began broadcasting the news, but the day when she became the first person to report from the floor of the New York Stock Exchange in 1995. The juxtaposition of an attractive, Sophia-Loren-looking reporter against the backdrop of so many men in banal suits was explosive. The success of that shot, which CNBC continued to make for ten years afterward, sparked her career and simultaneously set her apart from the other women who were reporting the markets at the time. At USC, where one of the honorary degree recipients delivers the commencement address, Bartiromo's celebrity status would not go unappreciated. As a person who works daily on the air, she speaks effectively. Experience on various panels and speeches at conference summits further qualify her bid. The content of Bartiromo’s address might draw upon two of the pillars of her success: personalization of financial news and truthful analysis. Since this reporter is a strong advocate of the average person making investments, she would offer graduating students tips on how they might best manage their finances and pay off the loans that will be pending after the very conclusion of graduation ceremonies. In what is a signature style, she would be able to explain how the markets are operating and why, then relate the effects to the individual. Students would be certain that what she said was accurate because of her reputation for talking extensively with big market players and the ability to sort out the truth from their testimonies. In her book, Use the News: How to Separate the Noise from the Investment Nuggets and Make Money in any Economy, Bartiromo states her role in deciding amongst many sources of information what is important. She says, "...I would like to think of myself as a gatekeeper, because I make the distinction between news and noise" (193).
Her celebrity status might be the deterrent that keeps the Honorary Degree Committee from selecting Bartiromo for the honorary degree, however. In contemporary society, degrees from prestigious institutions have become the social accessories that ensure prominent status. Universities have bestowed their highest honors on famous persons in the past, augmenting the use of degrees as a fashion accessory. Perhaps to secure the best-known, most popular speaker at their commencement ceremony, Freedman suggests that colleges seek to flatter celebrities or even pay personalities in upwards of $10,000 to speak (128). USC has featured notable people in three past commencement addresses: Los Angeles mayor Antonio Villaraigosa, astronaut Neil Armstrong, and Senator John McCain. The university has avoided criticism by not honoring music or film stars in its recent history, but its 2001 decision to bestow former J. Paul Getty Trust president Barry Munitz, well-known to those at all familiar with art organizations, is a move it certainly regrets. USC President Steven Sample’s resignation as a Getty Trustee in March 2005 was a probable indication of the university’s embarrassment of Munitz’ forced resignation from his position in February 2006. Munitz had to resign due to his mismanagement of Getty money and because of the culture he created at the musuem, which was swirling in investigations surrounding its alleged participation in the buying of stolen artworks. The university was probably further dismayed when it was reported that Cal State University (CSU) faculty drafted an unauthorized resume detailing their views of Munitz’ professional career and protest to his hire as a “trustee professor” at CSU through a discontinued program.
This recent scandal may prompt the committee to disregard Bartiromo from an award, but unlike Munitz’ power or other celebrities’ fame, it is Bartiromo’s skill that substantiates her celebrity status. An example of her excellent reportage comes through her nomination for the 2001 Gerald Loeb Award for Distinguished Business and Financial Journalism for her piece on the widows of September 11. For this package, she interviewed Cantor Fitzgerald CEO Howard Lutnick after the New York terrorism attacks left 700 of his employees dead. Lutnick had told widows of those employees that Cantor would continue to help them when he was interviewed on national television. Cantor stopped paying the 700 missing employees’ salaries even as firefighters continued to search for them. After interviewing some of those widows about their predicament, Bartiromo asked Lutnick the hard question: How would he protect these widows like he promised when his company cut-off their financial support? Arguably, Bartiromo’s report encouraged the company to establish the Cantor Relief Fund, which provides “direct assistance to those who lost loved ones in the tragedy” and the Cantor Families Memorial, a collection of online memorials to the employees that died as a result of the attacks.
Although Bartiromo's formal business training is limited to the courses she took for an economics minor, this reporter knows financial news well because she is constantly asking market players – major or not – about it. Each morning and afternoon in the past, Bartiromo has prepped for her spots on CNBC shows by calling brokers and hedge fund managers, reading stories and studying reports. She does not shy from asking the top executives she exclusively interviews about pressing issues. Bartiromo has modified the shows she reports for, but not her strategy for asking questions. Her propensity for digging for information has led to controversy in the past. While she dined on invitation at the White House Correspondents’ Dinner in late April 2006, she spoke with Federal Reserve Chairman Ben Bernanke, who was in attendance. In an attempt to learn whether the financial world interpreted remarks he made that the Fed was finished raising interest rates correctly or not, Bartiromo said she "asked him whether the markets got it right after his congressional testimony and he said, flatly, no.” After reporting this news on the air, investors quickly reacted and the markets took a hit, leaving ethical questions for Bartiromo. An enraged John Berry, who had been a seasoned Federal Reserve columnist for the Washington Post until he took a similar position with Bloomberg News, slammed her in his column, writing that she “badly burned” Bernanke. Blogger Barry Ritholtz, a strategist for an institutional research firm whose blog has over seven million hits, synthesized that Berry was accusing Bartiromo of “not understanding the rules of engagement when mixing at social functions with the personalities and subjects they cover.” In follow-up coverage, most articles covered the story from the perspective that the Fed chairman should have exercised more caution when talking to a journalist and chided him for being “dovish” on comments that led investors astray. Bartiromo sensed correctly that Bernanke was not being forthright at the hearings. Since the majority of the articles faulted Bernanke, it is reasonable to surmise that most of the reporters sided with Bartiromo and believed almost all comments made to a journalist, wherever the location, are inherently on-the-record rather than off-record.
USC should embrace the Bernanke controversy as an illustration of Bartiromo’s dedication for reporting the news. In Use the News, she describes how much she loves her job. "I zero in on exactly what I need to do now, namely, deliver the news....I give my audio guy his ten-count without thinking and I get to work. I have been called a multi-tasker, and I find it's not that difficult to do with a little focus" (31), Bartiromo says. Her drive to work market sources at every chance shows clearly shows this dedication. Mike Martin criticizes Adam Smith’s concept of the invisible hand, where a force equalizes merchant and consumer demands into an equilibrium in the book, Meaningful Work: Rethinking Professional Ethics (12). He writes that the free market is a haphazard regulator “unless the majority of professionals are committed in ways that merit public trust” (15). Part of Bartiromo’s drive comes from wanting to get the news right, but a larger portion comes from this aspiration to inform the public. If Bartiromo had asked Bernanke what she did and not reported it, the markets would have gone on operating with the wrong assumptions. With a wider application of USC’s Role and Mission statement that states its faculty are “contributors of what is taught, thought and practiced throughout our world,” Bartiromo’s actions would be pleasing to the university and its community.
The university asserts its diligence to keep distant from conflicts of interest on the honorary degrees website, but as already discussed, has had troubles enacting that goal. The institution could look to Bartiromo as an exemplar in this respect. Like other business reporters who are often privledged to financial information before it is released publicly, Bartiromo would be governed by strict rules if she traded stocks because of Security and Exchange Commission (SEC) insider trading concerns. Reporters are legally permitted to invest and trade stocks, but Bartiromo restricts herself more acutely than either the SEC or CNBC does: she does not own shares at all. In her book, she "concluded that the best way to handle any confusion about [her] agenda was to not trade at all" (194). Although stock ownership is allowable if pertinent disclosure rules are followed, Bartiromo decides to circumvent any controversy, reasoning that her position and owning stocks "do not go hand-in-hand" (194). Martin notes that some hold the view that "moral ideals should essentially be relegated to private life, with professional life guided primarily by economic and self-interested values together with minimal moral restrictions" (12). With the information she receives, Bartiromo would be poised to add much wealth to her portfolio, but she cements her private life with her professional career and finds them to be inseparable. Bartiromo is unlike the professional Martin says the Wealth of Nations emphasizes, that which defines professionals as "driven by self-interest and not by moral values of caring about helping people" (13). Instead, she cements her private life with a professional career and finds them to be inseparable.
Since USC will continue to bestow honorary degrees upon individuals, awarding Bartiromo a degree would best serve the interests of itself and those it impacts. On the honorary degree site, USC says it is "particularly interested in candidates...whose own accomplishments might serve to highlight areas in which the University has developed exceptional strength." Recognizing that the degree awarding process should undergo changes because of questionable past recipients, one way the university could work to reform selections is to extend this interest to candidates who have excelled in ways it has not. Bartiromo has taken preventative action to ensure she does not pollute public information with personal biases. Learning from her, USC could safe-guard the prestige of the honorary degree program by not weighting the candidacy of donors and others close to the insitution. While the blemishes that have already been imprinted onto the program’s record will remain there, USC administrators can work to improve the strength and restore the prestige of honorary degrees if it again evaluates the criteria that has already been outlined and realizes that many past recipients were not qualified candidates. When the Honorary Degree Committee realizes this, it will also be clear that persons like Bartiromo, who have accomplished much in their fields and are poised to do even more, are most deserving of the university’s highest honor.
Monday, September 25, 2006
Changes in Online Journalism: Big Media Can Learn from a Student Effort
A webzine developed by a journalism class at Arizona State University (ASU), with its fantastic splattering of issues pertinent to college life, hardly seems to have any direct correlation to a blog written about business journalism topics. While the dialogue between the practice of business journalism and changes to the news industry is a very topical discussion, it would seem that facilitating a similar conversation between business news and college undergraduates is nearly impossible. Those under that assumption would find it untrue after a visit to The Devil’s Tale, the fall 2005 version of the online Cronkite Zine. The webzine serves as an intriguing example of the direction journalism may be heading in terms of accessibility to readers. The online environment, news organizations have already witnessed, is becoming the public's preferred portal to receive news. Since readers of business journalism typically tend to demand their news more quickly than readers of other topics, they are even more likely to seek information from the internet. Business news organizations can look to The Devil’s Tale as a prototype of online journalism's future: the transition of a generalized scope in news to a finely-focused production catering to a small niche group. The webzine, operating without an enslaving profit motivation, has the ability to freely segment news seekers in providing stories topical only to ASU students. Though business news organizations will likely want to widen their target audience, the site provides a pliable model for personalizing the news.
Online versions of newspapers, including those specific to the financial community, closely resemble their paper counterparts. Their layout functions much like conventional publications, with news links divided in a fashion that corresponds to formalized newspaper sections. According to the Web Style Guide – an online tool, similar to a style guide in the traditional book form, that suggests design and style guidelines for websites – leading “news sites have largely adapted the existing design genres of print newspapers and magazines to the smaller format of the Web.” Indeed, most online news sites have not strayed from the paper news’ formula. Citing The New York Times’ website as an example, the style guide observes that the online designs are “well-established print precedents.”
The Devil’s Tale does not suffer from this unfortunate lack of java creativity. Its staff has met the challenge of reinterpreting news form to better fit the context of the online realm. The staff's efforts to bring the publication to online readers have been met with such success that the site was a nominee in the student category of the 2006 Webby Awards. In fact, the site has completely reorganized the entire structure of its news links, evoking categories more over-arching than the historic news section titles that other online news sites have adopted. The Web Style Guide directs site developers to “arrange the content to best meet [the] audience’s needs.” Arranging its website according to “issues,” “people," "photos," and so on, the site is successful in its presentation of a sampler of topics that focus on terms more accessible to students than the usual journalism constructs of "local," "state," "world," or "politics." This theme of accessibility continues with the hyper textual links that display a picture and an enticing “teaser” lead upon scrolling over each article headline. Students would certainly be drawn to read an article whose teaser proclaims the nail technicians around their campus talk about clients while performing services. Teasers and other conventions of the site’s design require users to download a flash player, but the experience atypical of a news website remains unmitigated.
Although specific figures of the number of hits and time duration readers spend on the webzine’s site are not available, it is reasonable to surmise that The Devil’s Tale has claimed a portion of ASU’s news audience for itself. Perhaps the genesis of the project, the webzine has created an alternative news outlet to The State Press, ASU’s daily newspaper (which also posts its articles online) for the university community. While the Press' main focus is to report headline news of the day, the webzine has made itself appealing by producing “featurized,” non-breaking news content. The layout of the site resembles an interactive art magazine more than a staid newspaper formatted line-by-line. Some reasons for adapting this design from a conventional journalism layout probably came from pressure to attract more of the escalating numbers of people that read news online. The Pew Internet & American Life Project has recorded statistics in its "Usage Over Time" section that show in January 2005, up to 75 percent of men and 71 percent of women polled have gone online for news content – significant growth from March 2000 figures where 66 percent of men and 53 percent of women were online news readers. The Webby Awards considers site structure and navigation as criteria in its judging process, qualifying a successful site as one that conceives "a mental model of the information provided."
The Devil's Tale wants to engage the online audience rather than simply inform it. Evidence of this intent is witnessed in the site's reliance on large, moving tabs that organize topics by splicing news into categories previously discussed in this blog. After reviewing the site's divisions, the reader is not forced to scroll to choose a destination. Instead, the articles float towards him. In a movement that is not unlike a turning page, he is aware that he has chosen to enter a specific section and understands the identiy of it with a pertinent graphic. Through the site's archives section, it is observed that four of the five past versions of the webzine utilized a design with flashing pictures and headlines. Though the designs were still distant resemblances from other websites, flashing content revealed that their goal was similar: convince visitors of news' immediacy. Previous versions of the site were in denial of the non-breaking quality of their news. The current version discontinues the almost offensive flashing graphics and allows readers more direct control of the content that appears on their screens, increasing the site's capacity for reader interaction. Although this outline structuring of the site is quite engaging, the secondary destination pages - the webzine's news content - are limited in interactivity opportunities. Not intended to be maintained after the initial post, the website engages its readership with maps and quizzes in place of adding new pictures and user comment functions.
The site's content is a driving factor for its existence as a news website. One of the most significant portions of the site is its copy. Journalist Kanupriya Vashisht's first person prose declares in the lead of her article, "I had this urge to dive into a soothing mantle of silver stars." Almost every piece of journalism of the zine - including radio sound bytes - is written with the use of first person lead. Rarely does that voice fade into third person lower in the article. This "I" convention results in a fresh, compelling writing style that makes little application of journalism's staple inverted pyramid. Even some of the site's copy is presented with complexities not usually seen in news articles. "Dying for the Story," a specially-formatted piece by a group of journalists has interactive copy that differs on each page.
Equally important in communicating the essence of staff writers' stories are photographs, which are used extensively for both their news value and asthetic context, and thus appear on every page. They are sometimes irrelevant to the piece and fuction in roles that do more to identify the author, such as where Marilyn Hawkes pictures herself with her son in her article, "My Own Worst Enemy." The role of Shana Hogan's photograph of the Jerome Grand Hotel, placed in an article titled, "Spooked in Jerome," is one that aligns better with traditional photojournalism. A "photos" section on the site devotes space to photojournalism essays. A stimulating piece, "Through Senior Eyes," by Cronkite photographers documents the activites in which senior citizens engage themselves. As a collective body, the site's feature content inherent in its photographs and copy will likely interest students in issues confronting groups other than their own. The appeal of the webzine's content is its capacity to function almost as conceptual art. Without an action element and the fact that it is cirucularly cropped, a photograph of a bowl in Lindsay Walker's article about artifacts prompts more interest than a photograph adherring to photojournalism rules would.
Considerations of disseminating the news in the online medium are addressed by the webzine fairly conscientiously. The site’s approach to meeting the challenge of satiating erratic readers includes making use of traditional elements in print journalism – copy and photographs – as well as incorporating broadcast journalism’s video content and radio’s sound bytes. Perhaps unwittingly experiencing it, web surfers of ASU’s community are exposed to the site’s appropriate fusion of elements from various journalism mediums together with web design and java script to create a multimedia convergence experience. The integration of these animated elements - another of the Webby Award's judging criterion - adds significant value to the site's experience. In the "interactivity" section of the criteria, Webby Awards stipulates that "good interactivity is more than a rollover or choosing what to click on next; it allows... a user to give and receive." What the team of journalism students failed to adhere to were the guidelines of good copy editing present in the journalism fields they drew from to create this project. Grammar and AP style mistakes combined with a penchant to misplace quote markers and forget spaces between sentences has left the student effort with sloppy copy.
Sarah J. Ellis' article, "Route 61: A Cultural Trip through Phoenix," describes a man as "Hispanic" instead of "Latino" as the AP dictates, while Marilyn Hawkes' leading character is a missed quoation mark. "Fab Frogs" by Rita Washko ends with a grammar error in a catchy sentence, "While this debates continue, nature’s canary is dying." Writer Anya Britzius' entire article, entitled "Home is Where the Mold is," is riddled with mistakes. She identifies the doctor she quotes throughout the article a total of four times. Britzius also commits another major print journalism mistake: each time she attributes a quote, she uses "says" instead of "said."
Comprehending that it is not excusable to publish improperly edited content, major news striving to break stories quickly also struggle to ensure their copy is properly edited before posting onto the internet. Working with softer deadlines than major media, The Devil's Tale staff should have corrected their errors, even if they were noticed after posting. While this issue needs attention, the webzine is plagued with a more serious violation of reporting procedures as some stories contain factual errors. In a piece by Kristin Curry entitled, “Drowning in Debt,” the student loan lender Sallie Mae is referred to as “Nellie Mae.” A major criticism of online news is its lack of authority. Content, the Webby Awards says, "communicates a site's body of knowledge." The copy mistakes the webzine's writers have made question this knowledge, an effect that hinders the progression of the site's credibility.
Other mistakes threaten to shed additional degrees of credibility the site won with its reportage and design. The website neglects to provide links to parent organizations that support it – the main university webpage or the school of journalism. By failing to thread these links into the site, the publication weakens itself in two key areas: it does not benefit from the established authority of these larger entities and places limitations on full inclusion in the online community. Fact boxes extraneous to individual articles are the only links that lend the zine any authority. Still, these links to recognized institutions substantiate the articles themselves. Their purpose is to ameliorate the use of first person in the articles, not provide definitive authority to the site. Even in trying to establish authority in this limited sense, the site struggles. The links the site does post are generalized and leave readers to peruse through them for applicable information. Some may argue that readers’ ability to conduct research themselves demonstrates one of the benefits of the online environment. Because the content of the news articles is based largely on personal accounts, this particular website would be stronger if it followed professional journalism’s lead and siphoned through the provided links to highlight specific information rather than generalizing sources.
While the webzine certainly does not aspire to position itself as a source for late-breaking news, it is difficult to glean exactly in what direction the publication wishes to journey. A visitor can understand that part of the site’s intent is to target a readership segment that is typically more or less unresponsive to the media through the use of a new technology form, but without a clear assertion of goals, the parameters of the project remain indistinct. An “About Us” page is the closest the project comes to explaining itself. The page’s link is included with every article on the site, but it functions as a temptress of readers’ curiosities. Interpreting the page’s title, one presumes that it would include an explanatory text about the group’s overall objectives and then might focus on individual reporters’ identities. This is not the case. Reporters are not featured on the site. Without the aid of job titles, one can only assume the students that appear are those occupying editorial positions. Even trying to find information about the site from external sources is not fruitful. An internet search for the webzine yields an article from The State Press entitled, “Journalism Class’ Site Nominated for Webby,” from an April 4, 2006 news article by ASU student Andrea Adams. Aside from reading the first few lines of the article the search engine provides, only those with an ASU user account may access it in full. To ensure a higher level of inclusion in the university online community, editors of the next edition of the webzine will certainly want to include an outline of the site’s intentions and lobby the school’s journalism department to link to the site.
Apart from a few criticisms, the site serves as an excellent experiment from which media organizations can model future versions of their own sites to better meet the needs of their readers. Some sites, such as the Wall Street Journal and Yahoo’s news service, partially attain this goal by allowing subscribers or registered users to customize the articles that appear with a personalized page. The Devil’s Tale is more successful in satisfying this directive; the entirety of the zine reflects a reorganization of a news site’s components, including writing style and the page's arrangement in an outline form. The webzine successfully targets its readership by meeting viewers' demands to provide information on topics highly relevant to them. Other sites would do well to follow the webzine’s initiative and maximize the internet’s capabilities to revamp news and the way it is delivered.
Monday, September 18, 2006
Media Conglomerates: Complicating the Journalism Business Model
The media market is plagued with conflicts of interest. As media outlets join together, conflicts tend to become enlarged rather than minimized. The intricacies of business ownerships and holdings often make it difficult for news organizations to even hope to deliver relatively un-biased news coverage to the public. Generally, the public thinks that private ownership of media outlets is better, as they offer more local coverage and seem to have a higher stake in local affairs according to Ian Walsh in his blog. In a September 14 blog post by Pastorius entitled, "Wealthy Muslims Urged to Buy Influence in the Media," the opposite interestingly is illustrated: an individual acts in a selfish fashion. In a response to this post, I have provided a comment questioning whether the public has considered that individuals also have hidden agendas, which may be linked to money or the distribution of their personal beliefs.
Regardless of the ownership group, a definitive business model prospers in the news world: ad-supported revenue. In order to maximize the profits collected from advertising, news sources strive to expose their product to the largest audience. To accomplish this, stories with the greatest popularity will be published. Many times, creating space for the most marketable news takes precedent over reporting on issues that arguably should be at the forefront of news coverage. Shailaja Neelakantan posted a blog entry entitled “The Third World Groove” where he essentially complains about the inaccurate portrayals of Indian culture found in the media. He also laments that only the most sensational Indian news story is reported by top U.S. media groups. I respond to his post, asking how the news media can in fact make a profit on international news when its American consumers do not care about the subject enough to watch or read about it? The ad-driven business model will probably remain in the media industry, as it has been successful for centuries. As corporations continue to grow by acquiring more media, it is unlikely that the media’s trend to withstand influences exerted by anything but profit margins will end.
Monday, September 11, 2006
Journalist-Source Relationships: Better Understanding is Needed
In order for the media’s dynamic as a trusted information source to succeed, it is imperative that the public have confidence in the information news organizations disseminate. According to findings published in the 2006 Edelman Trust Barometer, which measures public trust levels in companies and business sectors, American business media ranks high in confidence: sixty-six percent of the public finds information in business newspapers and magazines to be credible. Although the Barometer does not make a significant query into exploring why the public’s mindset warrants this statistic, business news organizations’ attempts to be transparent in disclosing various conflicts of interest certainly contribute to the public trust they enjoy.
In a recent speech given in June to the New York Financial Writers Association, the U.S. Securities and Exchange Commission (SEC) Chairman Christopher Cox suggested that journalists’ jobs “would be a lot easier if lawmakers and regulators didn’t make things so needlessly complicated in the first place.” His statement, of course, is true: if financial journalists were not required to report conflicts of interest – whether those are their own, their employer’s or the company on which they are reporting – they would have an easier job. But would this forgone transparency benefit the public? No. In order to truly be informed and fully grasp a situation, the public relies on journalists to be faithful in communicating any underlying relationship. Journalists working in the business field have a heightened responsibility to accurately report these relationships as their articles influence a vast amount of market moves.
Effective business beat reporters need to cultivate relationships with sources closely connected to their stories. These almost obligatory relationships are often formed with company employees, employees of competitors and stock analysts. Each of these groups of sources has an underlying and often ulterior motive in providing information to journalists. Above all else, corporate employees, whether they are public relations spokespersons or the chairpersons of the board, seek positive coverage for their company. Analysts, removed a greater degree from the corporation, also must be scrutinized as their job depends on maintaining relationships with a firm. Seasoned journalists understand that analysts who issue very negative reports about a company may not be provided with non-public information anymore. Journalists also consult hedge fund managers as sources. CNN’s Lou Dobbs and Gene Marcial of Business Week, who have reported on the rumor-like status of stock takeovers and mergers in the past, have been accused of being baited by short-sellers. Once Dobbs or Marcial published a story about the stock and the general public enacted upon that information, short-sellers would sell off their stock and profit tremendously. While financial journalists on the whole are aware of the problematic partnerships they forge with sources, there are few alternative avenues to gather information needed for almost every breaking story.
The obvious violations of ethics and SEC mandates are easy to correct in business reporting. News organizations routinely will not allow a journalist with explicit conflicts to report on a certain company or business sector. These types of conflicts are usually those that the SEC rightly feels might encourage a journalist to report something that would directly affect a specific corporation’s stock, such as a spouse’s top position at a financial firm or involvement with a particular corporation as a stockholder. The more subtle journalist-source relationships are not as easily identified as potential conflicts of interest. It is the uncertain bounds of these relationships that the SEC and news organizations need to help journalists clarify.The Edelman Trust Barometer’s findings indicate that the business media has been adequately performing in this area. Since thirty-three percent of Americans still do not trust the media category that generates most of the business news, business media can do better. News organizations are becoming more sensitive to consumers’ demands that they disclose information about their own business affiliations. SEC regulations imposed on journalists are being outlined and explained in a less difficult manner in recent years. Still, there is a need for more transparency. In business articles, the associations in numerous companies of the chairpersons of the board often go unreported. Connections between corporations are not always realized. The SEC is working to make it easier for journalists to track down this information by imposing more disclosure regulations on companies, but this does not eliminate journalists’ need to form source relationships. To understand what can be done to ensure off-the-record relationships do not permeate what is published, research must be conducted that examines the nature of journalist-source reltionships. The results of this research will help determine what can be done to monitor the practice without curbing it altogether.
Tuesday, September 05, 2006
Business Newswriting: Pre-Professionals Are Not Getting Adequate Training
Still, there is much lacking in business news. Enron functions as a prime example. Reporter Bethany McLean of Fortune Magazine and author of The Smartest Guys in the Room: The Amazing Rise and Scandalous Fall of Enron, broke the Enron story after receiving a tip from an anonymous source who instructed her to review the balance sheets of this now infamous company. Since her undergraduate background was in math – not in journalism –
The great journalism institutions are not teaching what
Only at the graduate level do Medill and NYU offer a degree in business journalism. This garners applause. But wait – Medill reports that about twelve students a year elect to enroll in the program. This number, coupled with the fact that most professional journalists do not hold a graduate degree in the field, forces one to question how these schools can neglect to expose most of its student journalist population to business news?
Journalism schools are responding to the need for their students to have relevant training in the field in which they will report; some are adding courses in science reporting, including Annenberg and
Business journalists need a similar foundation to achieve success as liaisons in the field. Most business journalists are given their job title after having shifted from another journalism niche. Thus, they don’t often have the necessary business training needed to report on important players in the complex market. In the impossiby paced reality of the journalism world where one reporter must file in multiple media and do so with speed, even a basic understanding of business practice will undoubtedly aid in the elimination of some of the factual errors that unfortunately find themselves into news stories. Specific training in business practices will make journalists new to the business beat more than a simple reallocation.
Journalism programs at national universities, in their efforts to educate students across multiple media platforms, need to modify their curriculum to include programs in business writing and business practice. Universities will remember that journalists with ample background knowledge will be the most successful in informing the public of business issues. Poor business practices and the implications of market trends will not be interpreted by the public if journalists fail to recognize them correctly. Advances cannot be made in business journalism until its professionals are better equipped to adequately report on the field.